1. Information We Collect

A. Information You Provide

When you create an account or use our services, you may provide us with the following information:

• Contact Information: Name, address, email, and phone number
• Demographic Information: Date of birth and gender
• Identification Information: Driver's license or other government-issued ID, and social security number
• Proof of Address: Utility bills or bank statements
• Account Information: Username and password
• Financial Information: Billing details, credit card numbers, and transaction history
• Biometric Information: Facial geometry scans and other identity verification data
• Other Information: Any additional details you choose to provide

B. Information We Automatically Collect

We collect certain information automatically when you use our Site, including:

• IP Address: Your device's internet protocol address
• Location Information: The location from which you access our services
• Usage Data: Date and time of visits, pages viewed, and other usage patterns
• Device Information: Type of device, operating system, and device identifiers
• Mobile App Data: Device ID and app usage information

C. Information from Third Parties

We may obtain information from third parties, such as:

• Background Checks: To verify your identity and eligibility
• Regulatory Information: From state agencies and regulatory bodies regarding your self-exclusion status

D. Biometric Information

We use biometric technology to verify your identity. This includes facial recognition technology provided by third parties. This data is used for verification purposes and is not stored by us.

2. Location Information

We use Geolocation Technologies to determine your physical location to comply with legal requirements for gaming services. Your consent to this tracking is required to use our services.

3. Cookies & Tracking Technologies

We use various technologies to collect information, including:

• Cookies: Small files placed on your device to enhance your experience
• Web Beacons: Tools to monitor activity on our Site
• Analytics: Services like Google Analytics to understand usage patterns
• Mobile App Technologies: Device IDs for notifications and activity monitoring

Do Not Track: We do not currently recognize or respond to "Do Not Track" signals.

4. Use of Your Information

A. How We Use Your Information

We use your information to:

• Manage and administer your account
• Provide and improve our services
• Verify identity and prevent fraud
• Process transactions and gaming activity
• Communicate with you about our services and promotions
• Comply with legal requirements and gaming regulations
• Facilitate access to third-party gaming platforms

B. Sharing and Disclosure

We may share your information:

• With Third-Party Service Providers: For functions like hosting, payment processing, and customer support
• With Gaming Partners: Licensed gaming operators we partner with as an affiliate
• For Legal Reasons: To comply with legal obligations or in response to legal requests
• In Business Transfers: During mergers, acquisitions, or other business transactions
• With Affiliates: For purposes consistent with this Privacy Policy
• With Your Consent: As specified at the time of collection

5. Links to Other Websites

Our Site may contain links to other websites, including third-party gaming platforms. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before providing any personal information.

6. Information Security

We implement reasonable security measures to protect your information, including:

• Encryption of sensitive data
• Secure data transmission protocols
• Regular security assessments
• Access controls and authentication measures

However, no system can be completely secure. We are not liable for any unauthorized access or misuse of your information due to circumstances beyond our reasonable control.

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal requirements. After account closure, we may retain information to fulfill legal obligations and resolve disputes.

Specific retention periods vary based on the type of information and applicable legal requirements, typically ranging from 3 to 7 years for gaming-related records.

8. Your Choices

• A. Emails: Opt-out of promotional emails by following the instructions provided
• B. Text Messages: You may opt out of receiving text messages at any time by replying STOP
• C. Push Notifications: Disable notifications via your device settings
• D. Location Information: Adjust or disable location tracking through your device settings (Note: This may prevent access to our services)
• E. Opt-Out Tools: Use tools like App Choices and NAI Opt-out to manage tracking and advertising preferences

9. Geographic Location of Data Storage

We process and store your information in the United States. By using our services, you consent to the transfer of your information to and from the U.S. Our servers are located in secure facilities within the United States.

10. Eligibility

If you are under 18 years of age, do not use our services or provide any information to us. Parents and guardians should monitor their children's internet usage.

11. Accessibility

If you have difficulty accessing our Privacy Policy due to a disability, please contact us for an alternative format. We are committed to providing accessible information about our privacy practices.

12. "Do Not Track" Signals

We do not support "Do Not Track" signals. You can enable or disable this feature in your browser settings, but it will not affect our data collection practices.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Changes will be effective upon posting to our website. We encourage you to review this policy regularly.

For material changes, we will provide notice through our website or by email when possible.